Gingerbread Candle

Glass Candle

• Burn time: 40-45 hours
• Size: 6.85cm (D) x 8.35cm (H)
• Weight: 165g

Tin Candle:

• Burn time: 20-25 hours
• Size: 6.5cm (D) x 4.64cm (H)
• Weight: 90g
  
  

Tealight Set:

• Burn time of each tealight: ~4 hours
• Size of each tealight: 20mm x 40mm
  

🚚 Shipping Policy

Delivery Time

• Standard Shipping: Free for orders over £45. Expected delivery within 5-7 business days*.
• Expedited Shipping: Currently unavailable due to high demand. We’re working to offer this option again next month and appreciate your patience.

Tracking

• Order Tracking: You’ll receive an email with tracking details once your order ships. For UK orders, we use Royal Mail.

International Shipping

• Worldwide Shipping: We ship globally. Shipping costs vary by destination. Customs fees and duties are the customer’s responsibility.
  
  

🔄 Returns & Exchanges

• Return Window: Returns accepted within 30 days of receipt. Items must be unused and in their original packaging.
• Hassle-Free Returns: We provide a prepaid return label for all returns to make the process easy for you.
• Exchanges: For unused items of equal or lesser value. Email us at hello@wickguru.com to arrange.
• Refunds: Processed once the returned item is received and inspected, typically within 5-7 business days.
  

Note on Current Shipping Times

* Due to high demand, expect dispatch times to be extended by 2 weeks.

🌿 Ingredients & Ethics

Non-Toxic Ingredients

• 100% Natural Soy Wax: Made in the UK 🇬🇧
• Biodegradable ♻️
• Paraben-Free 🚫
• Phthalate-Free 🚫
• Lead-Free Cotton Wicks 🕯️
• Pet-Safe 🐾
• Vegan & Cruelty-Free 🌱

Ethical Craftsmanship

• Handmade in Small Batches: Reduces waste 🌍
• Ethically Produced: Proudly made in the UK 🇬🇧
• Small Business: BIPOC & Women-Owned 👩🏽‍💼

Sustainable Packaging

• Plastic-Free: Minimalist & recyclable ♻️
• Luxurious Feel: Cream textured packaging for elegance

Our Commitment

• Light for Light: 5% of profits support solar lights in developing countries 🌞

1. Do you have a store I can visit or pick up from?
Currently, we don't have a physical store. We hope to host a pop-up event in the UK soon! Meanwhile, try our free scent quiz or our tealight set to sample 8 unique scents before buying a full-size candle.

2. Are your candles cruelty-free?
Yes! All our candles are 100% vegan and cruelty-free. We never test on animals.

3. Do you offer gift vouchers?
Yes, we have gift cards available here. Perfect for giving the gift of choice!

4. Can I return a candle if I don’t like the smell?
If you’re not satisfied with the scent, please contact us at hello@wickguru.com.
Return Policy:

• Unopened & Unused: Returns accepted within 30 days.
• Opened or Used: Handled on a case-by-case basis.

4. Help! My question isn't answered here!
No worries, simply drop us an email at hello@wickguru.com we'd be happy to help you :)